Clinical Administrative Assistant

Description: Iowa Care Community is expanding and adding a new dependable Clinical Administrative Assistant to be a part of our office team.
Our staff are passionate about helping clients live independently at home.
This position provides administrative support to the Clinical Manager and team through scheduling, supply management and administrative support.
Our Team: understand the importance of working together to provide the best quality care of patients in their home environment.
Commitment to Diversity: We are an equal opportunity employer and value diversity at our agency.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Schedule: Monday through Friday, 7:30am - 4:30 pm Full Time: Hourly; Non-exempt General Description: Completes general clinical administrative tasks to ensure clinical care is safe, compliant, effective, and high-quality.
Create and communicate weekly and monthly hospice nurse and after-hours schedules.
Complete assigned clinical, compliance, and quality audits and data entry timely and accurately.
Assist clinical and quality managers with the implementation and monitoring of infection control processes.
Facilitate efficient and effective patient supply delivery through coordination and communication with the Supply Delivery Associate.
Assist Clinical Managers and Team Coordinators with clinical administrative tasks and phone calls that do not require a nurse.
Ensure our care is safe and compliant by ensuring assigned clinical documents are received back signed timely, stored per agency policy, and receipt is communicated with the team.
Facilitate effective patient medical record receipt, storage, and delivery while maintaining patient privacy and ensuring our staff and care partners have timely access to medical records.
Foster trust and understanding through thoughtful interactions that include tactful language choices, adaptive communication styles and adjusting speaking voice in all professional interactions with staff, care partners and patient/family members Adapts to changing business needs, conditions, and work responsibilities while working with a variety of situations, individuals, groups, and varying patient needs Develops and uses effective systems to organize and keep track of information, requests or progress Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first Creates a collaborative, respectful, calm, and productive team environment Thoughtfully intervenes in conflicts to improve communication, diffuse tension, and resolve problems.
Seeks to find common ground and preserve relationship Handles high workloads, competing demands, vague assignments, interruptions, and distractions with poise and ease Maintains an open, approachable manner, and treats others fairly and respectfully.
Preserves others’ self-confidence and dignity, and shows regard for their opinions Logically sequences tasks and identifies the resources needed to achieve a goal, and prioritizes key action steps Demonstrate exceptional written and verbal communication standards to advance cooperative working relationships with Iowa City Hospice staff, management, and care partners.
Ensure implementation of strategic goals.
Ensure effective use of resources.
Serve as an educational source to staff, care partners and the community.
Adhere to the practice of confidentiality regarding patients, families, staff and the organization.
Participate in our success by ensuring access to our exceptional care.
Support and promote Iowa Care Community and support program’s missions.
Participate in the organization’s quality assessment and performance improvement program.
Document all care provided on the patient’s clinical record in accordance with Iowa City Hospice’s documentation requirements Perform other duties as assigned Compensation & Benefits: Bi-Weekly Pay structure with competitive wages, annual pay for performance bonuses incentives that reward and recognize a job well done Opportunity to be promoted as new responsibilities are mastered, assist with case managing or join our office staff team Full benefit package available the first of the month following employment 19 days of vacation accruals in your first year (available to use as you accrue) 12 sick days accrued per year (available to use as you accrue) 8 holidays 3 different Wellmark medical Plans to choose from (employer supplemented premiums) Blue Dental Plan Avesis Vision Plan Employer Paid Long Term Disability Employer Paid Life Insurance (additional family life is available) Employer matching 403b Retirement Account includes professional financial advising 3 Aflac plans (Short Term Disability, Cancer & Accident) Medical/Child Care flex spending accounts Voluntary Life Insurance Direct Deposit Requirements: High school graduate with Certified Nurse’s Aide or Certified Medical Aide desired Administrative experience, healthcare experience desired Computer literacy; Microsoft Office products and able to learn software applications Driver License and access to a car with appropriate auto insurance All offers of employment are conditioned upon the result of a criminal background check conducted by the Iowa Division of Criminal Investigation, as required by law and a negative finding on the Office of Inspector General’s Excluded Provider List.
New employees will be required to take a 2-step TB test or to provide documentation of a recent negitive TB Test result.