Pay Range: $18.
01-$26.
39 per hour
Basic Job Function and Responsibilities
Functions as a member of the team, promoting and assuring patient centered care.
Assists with planning, delivery, coordination, and tracking of patient care.
Prepares the patient for the exam, assists the provider during the exam and treatment of the patient, and assists the patient after the exam to ensure understanding and compliance with provider instructions.
Performs routine laboratory procedures to include collection and preparation of specimens.
Promotes the Mission, Vision, and Values of Mercy Iowa City.
Job Duties/Performance Expectations
Directs phone calls from patients, pharmacies, and other medical practices to determine appropriate action and relaying to provider when needed.
Assists with the collection and preparation of laboratory specimens, informs patient of results, and documents results and patient notification in the EHR.
Prepares the patient for the exam by taking a detailed history, complete set of vitals, medication reconciliation and documenting the information in the EHR.
Prepares for the exam prior to the appointment by reviewing the patient’s history, ensuring previous test results and referral notes are available in the electronic health record (EHR), and documenting changes in the EHR where needed.
Assists the provider with the exam and procedures to include performing EKGs, administering medications and injections, documentation in the EHR, and ensuring the completion of provider orders.
Assists the patient after the exam to ensure understanding of the plan of care provided, ability of the patient to comply with the plan of care and provides education when needed.
Sets up appointments for referrals ordered by the provider, follows up to ensure appointment was kept, and ensures documentation from the referral is received.
Assists the provider with medication refills to include gathering needed information, communicating with the pharmacy, and performing refills when standing orders apply.
Maintains exam rooms and equipment to include cleaning, sterilization, restocking of supplies, and ensuring equipment is in working order.
Notifies supervisor of needed supplies and repair needs.
Provides necessary clerical support, such as completing requisitions, filing etc.
Perform other duties as assigned.
Minimum Requirements
QUALIFICATIONS
Education
High School diploma - Required
Graduate of an accredited Medical Assisting (MA) program - Preferred
Experience
Previous experience in a hospital setting with an understanding of anatomy, physiology, and medical terminology, and the ability to record information accurately and legibly - Preferred
Certification(s), Licensure(s) & Registration(s)
AAMA, NCMA, or RMA certification as a Medical Assistant within 6 months of date of hire - Required
Certification in Basic Life Support (BLS) within 3 months of date of hire - Required