Assistant Nurse Manager- Admissions Transfer Center (Hybrid)

The Assistant Nurse Manager for the Admissions Transfer Center (ATC), leads and manages functions of the ATC team to ensure quality of service and routine monitoring, providing the safest care for patients.
Positions in this job family will have direct patient care responsibilities.
Efforts will focus on planning, organizing, directing, evaluating, and improving health care operations, clinical and education programs of clinical departments.
Key Areas of Responsibility: Human Resources Management: Hire or assist in hiring nursing unit staff.
Develop and manage the performance of staff as directed.
May complete performance appraisals on assigned staff.
Assure staff members are compliant with competencies, policies, procedures, and regulations.
Understand and apply appropriately the provisions in the union contracts.
Hiring: Makes effective and timely recommendations in matters of hiring, promotion, transfer and disciplinary action(s).
Makes appropriate hiring decisions.
Staff Development: Manages the talents, strengths and behaviors of each individual in a diverse work group and provides each employee with the opportunity to contribute to the goals of the unit.
Actively seeks participation from staff on decision-making and customer service improvement activities: provides staff incentives and rewards for contributions toward achievement of service excellence.
Demonstrates commitment to people; coaches staff to participate in team decision-making.
Develops and implements succession planning.
Performance Management: Assures performance expectations are clearly understood.
Holds staff accountable to meet or exceed patient needs/expectations as well as maintain standards of collaboration and respect within and among multidisciplinary teams.
Completes staff evaluations on time with written, solid justification.
Leave Management: Reviews attendance data, recognizes trends and takes appropriate follow-up with staff.
Knowledgeable of University of Iowa policies and Federal laws regarding leave and accommodation processes.
Employee and Labor Relations: Adheres to all UIHC guidelines and Labor-Management agreements.
Creates an atmosphere which provides for effective recruitment and retention of qualified staff.
Other: Ensures that all employees are treated with respect and in a manner consistent with University policies related to equal employment opportunity and diversity.
Encourages staff/employees to meet or exceed customer needs and expectations.
Financial Management: Monitors unit operating budget, analyzes variance and creates a corrective action for expense reduction if needed.
Develops a staffing plan and monitors staffing costs, manages inventory levels, tracks supply usage, and develops cost containment strategies.
Forecasts expense and capital needs, participates in capital budget development and plans for capital equipment replacement.
Participates in the development of the unit operating budget, reviews staffing plan, develops a plan for minor equipment and furniture replacement, reviews service contracts, plans for new supply costs, etc.
Is open to creativity in staff scheduling and staff flexibility.
Assures that fiscal goals are clearly understood by staff and that objectives are met.
Motivates staff to high performance by exercising strong stewardship of university resources.
Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction: Collaborate with nurse leaders to identify Quality Management and patient satisfaction opportunities for improvement.
Implement and maintain standards and quality plans.
Engage staff in meeting plan goals.
Provides managerial and clinical leadership for patient care to ensure optimal patient outcomes.
Provides leadership to establish and/or maintain efficient and effective systems of clinical nursing service within area of responsibility.
Consistently makes sound judgments after gathering factual, objective information.
Identifies inefficiencies in current practice/processes, demonstrates tolerance for change and develops a means to enhance the process.
Incorporates the principles of Service Excellence to ensure positive patient/customer relations.
Formulates, reviews, and revises policies and other standards of professional practice essential for optimum delivery of patient service; assures compliance with established standards of care (practice and performance).
Creates and maintains a workplace of choice/ which motivates employees to work at optimal efficiency; encourages staff to regularly establish goals and objectives toward career development.
Ensures the unit is survey ready; physical plan, staffing levels, staff education/competencies, policies/procedures.
Patient Care/Services Delivery: Assesses care coordination within multidisciplinary team to maximize customer service and continuity of care.
Monitors patient volume and ongoing changes in patient diversity, acuity, and complexity.
Develops flexible staffing and reallocates priorities to ensure optimal patient care.
Planning and Goal Management: Collaborate with nursing leaders to develop and implement unit/clinic or division strategic plans.
Interprets, communicates, implements and monitors goals and objectives articulated in the institutional, departmental and/or divisional strategic plan.
Functions innovatively and looks beyond current reality to forecast future direction, takes risks, challenges traditional assumptions and solves problems creatively.
Uses customer feedback in planning and providing service.
Communication/ Collaboration: Designs innovative models of care utilizing skills of the multidisciplinary team yielding efficient and effective outcomes.
Facilitates multidisciplinary participation in the clinical problem identification and resolution processes; utilizes human resources data and budgetary information to formulate recommendation to Directors/ Clinical Functions.
Builds and sustains relationships, resolves conflict, handles negotiation effectively, and develops collaborative working relationships.
Education Programs: Provide evaluative feedback to staff members.
Coaches the staff in implementation of standards of care, professional development, promotes staff specialty & clinical certifications, adherence to the standards of regulatory bodies (i.
e.
, The Joint Commission, OSHA, and other regulatory bodies as appropriate) Educates and mentors staff in the management of complex patient care issues.
Actively participates in and supports the education of healthcare students.
Invests in own continuous learning and skill enhancement.
Actively participates in benchmarking with similar practice sites, seeking and infusing best practices.
Research Administration: Facilitates incorporation of quality management and evidence-based practices in nursing care.
Supports changes in nursing care using evidence-based practice.
Percent of Time: 100% Schedule: Saturday- Tuesday, 1100-2130 Staff Type: Professional and Scientific Pay Plan: https://hr.
uiowa.
edu/pay/plans This position is performed fully on campus.
Education Requirements: Baccalaureate in Nursing is required.
Experience Requirements: 3-5 years current experience in a clinical practice required.
6 months to 1 year current experience in a progressing leadership role or activities.
Demonstrated job related experience with and/or commitment to diversity in the work/academic environment.
Demonstrates excellent interpersonal skills.
Demonstrates excellent problem-solving skills.
Demonstrates excellent written and verbal communication skills.
Certification/Licensure Requirements: Current license to practice nursing in Iowa.
Desired Qualifications: Master’s Degree (MSN, MBA or MHA) preferred.
Member/ involvement with professional organizations.
Leadership experience in an emergency medicine or critical care environment is highly desirable.
Certification in a role or specialty through a nationally recognized professional nursing certification body.
Application Process: In order to be considered applicants must upload a resume and cover letter clearly addressing how the required and desired qualifications of this position have been met.
Up to 5 professional references will be requested at a later step in the recruitment process.
Job openings are posted for a minimum of 14 calendar days.
Applications will be accepted until 11:59 PM on November 5, 2023.
This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
For questions, please contact UIHC-EMS-HR@healthcare.
uiowa.
edu.