ROLE DESCRIPTION:
Adam Schechinger - State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers.
As a Customer Service Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.
Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to obtain Personal Lines License in the State of Iowa
Able to achieve mutually agreed upon goals
Interested in marketing products and services based on customer needs
BENEFITS:
39 hour a week work schedule.
Monday through Thursday from 8 am to 5 pm, and Friday from 9 am to 5 pm, with a 1-hour lunch each day.
A salary based on what your worth and not the least I’m willing to pay.
On my team.
Effort in equals money out.
Access to Group Health Insurance with premium assistance.
Access to Group Dental Insurance with premium assistance.
Vision Insurance coverage with $0 premium.
Group Disability Insurance with $0 premium.
Group Life Insurance with $0 premium
Paid Time Off after 90 days.
The ability to earn 1 hour of flex time each week.
Access to a retirement plan with an employer match.
Paid holidays.
One on one coaching with myself each month.
Want to work on a personal or professional goal and need some help? I spend time with my team and provide coaching and guidance to help you level up.
Access to an Employee Wellness Program.
The ability to earn a part of an annual agency bonus program paid out to my team in December of each year.
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